Refund policy

We offer a 7-day return policy. You have 7 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return, the item must:

Be unused and in its original condition.
Include original packaging and tags (if applicable).
Be accompanied by proof of purchase.

To request a return, contact us at lalityadav.store@gmail.com with your order details.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos, and we will work to resolve the issue.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

Beauty and personal care products.
Opened, used, or damaged items.
Sale or clearance items.
Gift cards.

Exchanges

We currently do not offer direct exchanges. If eligible, you may return the item and place a new order.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, the refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

If you have not received your refund after 15 business days from approval, please contact us at lalityadav.store@gmail.com.